Fesch6 Privacy Policy – Our Commitment to Protecting the Personal Data of Malaysian Players

Fesch6 is an online casino platform built to serve the digital entertainment needs of Malaysian players. As a platform that handles the personal and financial information of our members, we understand how critical privacy is in today's digital age. The trust Malaysian players place in fesch6 is the foundation of everything we do.

This Privacy Policy is written to ensure that you — as a current or prospective fesch6 member — have a full and clear understanding of how your personal information is handled. We don't want you playing at fesch6 without knowing your rights over your own data. Transparency is one of our core values, and this document is a direct expression of that commitment.

Fesch6 complies with applicable data protection legislation and follows industry best practices in personal data management. We continually review and improve this policy to ensure it reflects our current practices and the latest needs of our members, who are increasingly aware of digital privacy matters.

This policy applies to all fesch6 players across Malaysia — from Perlis to Sabah and Sarawak — regardless of whether you access our platform via laptop, smartphone, or any other device.

Fesch6 only collects information that is necessary to deliver our services effectively, meet legal obligations, and provide you with the best possible gaming experience. The following are the categories of data we collect:

Account Registration Information:

• Full name as shown on your official identity document
• An active Malaysian phone number (for OTP verification)
• A valid email address
• Date of birth (for age verification — must be 18 or above)
• The username you chose when registering with fesch6

Identity Verification Information (KYC – Know Your Customer):

• MyKad identification number or equivalent identity document
• A copy of your identity document (requested at certain stages or for large withdrawals)
• Proof of Malaysian residential address if required

Financial Transaction Information:

• Deposit and withdrawal records (amount, date, payment method)
• Payment methods used (Touch 'n Go eWallet, GrabPay, DuitNow, FPX, and others)
• Financial transaction history within your fesch6 account

Platform Usage Information:

• Game activity logs — games played, session duration, total bets placed
• Win and loss history within your fesch6 account
• Account preferences and settings you have configured
• Interactions with the fesch6 customer support team

Device Technical Information:

• The IP address of the device used to access fesch6
• Web browser type and operating system version
• Mobile device information (phone model, OS version) if using the app
• Cookie data and similar tracking technologies (see Section 6)

Every piece of information we collect has a specific, communicated purpose. fesch6 uses your personal data solely for the following purposes:

Fesch6 will not use your personal data for purposes beyond those listed above without first obtaining your consent. If you receive any marketing communications from fesch6 via email or SMS, it is because you agreed to receive them during registration or subsequently through your account settings — and you may withdraw that consent at any time.

Fesch6 does not sell, rent or disclose members' personal data to any third party for marketing or commercial purposes. This is our absolute commitment. However, in the course of operating the platform, there are certain categories of parties that may need to access a portion of your data within a limited and controlled context:

Trusted Service Providers:

• Payment gateway providers that process Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX transactions — they receive only the information required to process each transaction
• Game software providers (such as Pragmatic Play and Evolution Gaming) that supply games on the fesch6 platform — they may process gameplay session data within the bounds of strict confidentiality agreements
• Cloud and infrastructure service providers that host fesch6 data to the highest security standards

Statutory Authorities (Where Required by Law):

• Malaysian law enforcement agencies where a valid court order or legal claim exists
• Financial regulatory bodies that require records for audit or compliance purposes
• In cases involving fraud investigations or money laundering where disclosure is legally required

Fesch6 invests seriously in security infrastructure to ensure your personal and financial data is always protected to the highest standard. The following are the concrete security measures we have in place:

• 256-bit SSL encryption for all data transmitted between your device and fesch6's servers
• Passwords are stored in an irreversible hashed format — no fesch6 staff member can ever view your actual password
• Continuous system security monitoring, 24 hours a day, 7 days a week
• Strict access controls — only authorised fesch6 staff may access members' personal data, and only for legitimate purposes
• Regular security audits by independent third parties to identify and address any vulnerabilities
• An active intrusion detection system that continuously monitors for any suspicious activity
• Secure, encrypted data backups to ensure service continuity
• Regular information security training for all fesch6 staff who handle personal data

While fesch6 takes all reasonable steps to protect your data, it is important to note that no security system can guarantee absolute 100% protection at all times. We encourage you to play your part in keeping your account secure by using a strong password, not sharing your login credentials, and logging out after every session on the fesch6 platform.

In the event of any security incident that may affect your personal data, fesch6 is committed to notifying you and the relevant authorities within the stipulated timeframe and taking immediate remedial action.

Fesch6 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit fesch6. Below are the types of cookies we use and their purposes:

Essential Cookies (Required): These cookies are required for the fesch6 platform to function properly. They handle login functionality, session management, and basic security. Without them, the fesch6 platform cannot operate. These cookies cannot be disabled if you wish to use fesch6.

Performance & Analytics Cookies: These cookies help fesch6 understand how players interact with our platform — which pages are visited most, how long users spend in each section, and where they encounter difficulties. This information helps us improve the gaming experience for all Malaysian members.

Preference & Personalisation Cookies: These cookies allow fesch6 to remember your preferences, such as your chosen language, favourite games, and display settings, making your experience smoother every time you return to the platform.

Fesch6 fully recognises and respects your privacy rights. As a fesch6 member, you have the following rights regarding the personal data we hold about you:

The security of your financial information is fesch6's most critical priority. We have implemented specific measures to ensure that every financial transaction on the fesch6 platform is protected to the highest security standards.

Fesch6 supports the following local Malaysian payment methods — each processed through secure, encrypted payment channels:

• Touch 'n Go eWallet – processed through systems governed by TNG Digital Sdn Bhd
• GrabPay – operates on Grab's tightly regulated payment infrastructure
• Boost – a Malaysian e-wallet with multi-layered security protection
• ShopeePay – governed by Sea Group's security systems
• DuitNow – a direct international payment system regulated by the Association of Banks in Malaysia
• FPX (Maybank2u, CIMB Clicks) – regulated by Bank Negara Malaysia and the licensed banking system

When you make a deposit or withdrawal, fesch6 only retains transaction records (amount, date, method, status) — not the full details of your e-wallet or bank account. Your sensitive financial information is handled directly by payment providers, each of which complies with strict financial security standards.

All financial transaction records at fesch6 are encrypted and stored under strictly controlled access. Only specifically authorised fesch6 finance personnel are able to access these records, and every instance of access is logged for audit purposes.

Fesch6 does not retain your personal data for longer than is necessary for the stated purposes, or as required by law. The following are our general data retention guidelines:

• Active account data: Retained for the duration your account remains active with fesch6 and for a reasonable period after account closure
• Financial transaction records: Retained for a minimum of 7 years in accordance with applicable financial legislation
• Game activity logs: Retained for 2 years for support, audit and security purposes
• Customer support communication records: Retained for 3 years from the date of last interaction
• KYC document data: Retained for a minimum of 5 years after account closure in accordance with compliance requirements

Once the retention period expires, fesch6 will securely delete or anonymise your personal data so that it can no longer be linked to you personally. The deletion process is carried out using secure methods to ensure the data cannot be recovered.

If you close your fesch6 account at your own request, we will process the deletion of eligible data within 30 days — subject to any legal retention obligations that may prevent the immediate deletion of certain data categories.

Fesch6 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, evolving legal requirements, or improvements based on member feedback. When we make significant changes, we will:

• Updating the "Last Updated" date shown at the top of this page
• Sending email notifications to members at their registered email address when changes are significant and affect your privacy rights
• Displaying a prominent notice on the fesch6 homepage for a reasonable period after the changes take effect

We encourage you to review this Privacy Policy page periodically to stay informed about how fesch6 protects your information. Continued use of the fesch6 platform after any changes to this Privacy Policy take effect will be considered your acceptance of the updated policy. If you disagree with the changes made, you have the right to close your fesch6 account.

If you have any questions, concerns, or complaints regarding fesch6's Privacy Policy or how we handle your personal data, our team is ready to listen and assist you:

We are committed to addressing every privacy concern seriously, promptly and transparently. If you feel that your complaint has not been resolved to your satisfaction by fesch6, you have the right to escalate the matter to the relevant data protection authority in Malaysia.